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Hosted VoIP

Telephone

Through a business relationship with Jive Communications, Conterra is pleased to offer Hosted VoIP services.  Conterra’s Hosted VoIP provides schools and libraries with an enterprise-class hosted phone system tailored for their educational needs. Conterra’s Hosted VoIP is a fully-managed service, delivering the convenience of a single bill and the power of an IP-based telecommunications system.

Conterra’s solution is delivered at a much lower price point than legacy telephony systems, creating a dramatically lower total cost of ownership. Best of all, Hosted VoIP has been on the FCC’s Eligible Services List since 2007, and is fully eligible for Priority 1 discounts.

The FCC states:

“The inclusion of interconnected VoIP service as an eligible service allows schools and libraries to benefit from the same cost efficiencies and service features that have led many consumers and businesses to choose this technology.”

Overview

Hosted VoIP is quickly becoming the standard telephony platform for E-Rate eligible institutions.  Conterra’s solution, powered by Jive Communications, replaces expensive on-premises PBX systems, and adds features like auto-attendants, conference rooms, voicemail-to-email, find-me follow-me, and more.

The Conterra Hosted VoIP service model eliminates the need for the school to be responsible for all of the hardware, servers, licensing, and maintenance costs for the entire system. We take care of the inconvenient parts of delivering a stable communications solution, and frees up valuable IT staff resources.

Conterra’s Hosted VoIP solution is amazingly easy to manage. From the web-based portal, you can modify global settings, user accounts, ring groups, and view comprehensive call reports and analytics.

Conterra Hosted VoIP Features

With Conterra Hosted VoIP, schools and libraries can provide a powerful set of enterprise-grade, productivity-enhancing features to their faculty and staff.

Key features include:

  • Online PBX Controls
  • Auto-Attendants
  • Voicemail-to-Email
  • Ring Groups/Queues
  • Conferencing
  • Find Me/Follow Me
  • Custom Hold Music
  • Call Recording
  • Three-Way Calling
  • Extension Call Logs
  • Auto-Reject/Divert
  • Speed Dial

  • Multiple Schedules
  • Visual Dial Plans
  • Remote Access
  • Call Analytics
  • Extension Dialing
  • Intercom
  • Dial Directory
  • Caller ID
  • Call Transfers
  • Call Forwarding
  • Secure Log In
  • And much more. .

Conterra Hosted VoIP can also be easily deployed across multiple physical locations. Employees at different campuses can reach each other via extension dialing, and can transfer calls as though they were at the same physical location.